Most frequent questions and answers
Our MOQ for bulk superfoods is typically 1000 kg. However, we understand that different businesses have different needs, so we can be flexible regarding the types of products you include in your order. For example, if you need 500 kg of one product and 500 kg of another product, or 500kg in total, we can work with you to accommodate that request. Please contact our sales team to discuss your specific needs and we will do our best to find a solution that works for your business.
Our standard lead time for bulk superfood orders is typically 10 working days from the date of purchase order confirmation. However, lead time can vary based on the quantity of the order. For larger orders, the lead time may be longer to accommodate for additional processing and packaging time. Conversely, for smaller orders, the lead time may be shorter as the processing time is reduced. We will provide you with a specific lead time estimate based on your order quantity when you place your order. If you have any urgent requirements, please contact our sales team and we will do our best to accommodate your request.
Yes, we can accommodate custom orders or packaging for bulk superfoods. We understand that different businesses have different needs, so we offer a range of packaging options to suit your requirements. For example, we offer retail size packages in addition to bulk packaging, and we can customize the packaging design to reflect your branding. If you have specific requirements for packaging or labeling, please contact our sales team and we will do our best to accommodate your request.
To place an order for bulk superfoods, please contact our sales team. They will work with you to understand your requirements and provide you with a detailed quotation that includes pricing, lead time, and any other relevant information. Once you accept the quotation and our terms and conditions, you can make payment to the company as agreed. We accept payment method such as bank transfer.
After we receive payment, we will prepare the shipment as agreed and deliver it according to the incoterms we set. We will provide you with all the necessary documentation, such as the invoice, packing list, and certificate of analysis. Throughout the process, we will maintain open communication with you to keep you informed of the status of your shipment.
If you have never imported before or are not familiar with logistics, we can assist you with finding a reputable logistics company at your destination. We work closely with a great network of forwarders who can help you navigate the shipping process and ensure that your order arrives at its destination in a timely and efficient manner.
Yes, we can accommodate recurring orders for bulk superfoods. If you have a regular need for a specific product or combination of products, we can work with you to schedule regular shipments to ensure that you always have the inventory you need. To set up a recurring order, please contact our sales team and they will work with you to create a custom order schedule that meets your needs.
Yes, we offer product samples and data sheets for our bulk superfoods. If you are interested in sampling our products or would like more detailed information about a specific product, please contact our sales team and they will be happy to assist you. We can provide you with samples of our products, as well as detailed data sheets that include nutritional information, ingredient lists, and other important details.
At Andean Taste, we are committed to ensuring that our suppliers comply with local, and national environmental legislation as a minimum. We strive to achieve best practices from our suppliers by promoting continuous improvement programs. Our procurement activity always complies with the relevant food safety, health and safety standards, codes of practice, and company regulations.
In addition, we work closely with our producers and suppliers to help them improve their standard of living, even in remote places. We invest in and scale sustainable sourcing programs, with a focus on strengthening smallholder farmer livelihoods and improving ingredient quality. We prioritize responsible sourcing and aim to use organically grown ingredients whenever possible. To support our sustainability efforts, we have a devoted sustainability committee, are water conscious, and have implemented solar initiatives.
Our commitment to sustainability and ethical sourcing is an integral part of our business practices, and we are continually striving to improve our processes to ensure that we are doing our part to protect the environment and support the communities in which we operate.
By working closely with producers and suppliers to improve their livelihoods and promoting sustainable practices, we believe that we can help create positive change in the communities where we operate. This approach also ensures that we are providing our B2B customers with high-quality products that have been sourced responsibly and sustainably.
Yes, you can contact Oscar Torres at firstname.lastname@example.org. Oscar is our dedicated sales representative and he will be happy to assist you with anything you need. Whether you have questions about our products, need a quote, or want to place an order, Oscar will be there to help. You can expect a prompt and friendly response from him, as we strive to provide excellent customer service to all of our clients.